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IMPORTANT NEWS

Periodically, e-mails warning of a scam involving calls from the 809 area code
circulate. The e-mails contend that there has been fraud associated with
unscrupulous pay-per-call operators in that area code. However, the message
contains some misinformation, especially the highly exaggerated cost of a
phone call to the 809 area code, which is a legitimate area code for the
Dominican Republic. Fortunately, this scam is less prevalent in recent years as
a result of work done by AT&T to eliminate access to fraudulent pay-per-call
operators.

This long distance phone scam causes consumers to inadvertently incur high
charges on their phone bills. Consumers usually receive a message telling them
to call a phone number with an 809, 284 or 876 area code in order to collect a
prize, find out information about a sick relative, etc. The caller assumes the
number is a typical three-digit U.S. area code; however, the caller is actually
connected to a phone number outside the United States, often in Canada or the
Caribbean, and charged international call rates. Unfortunately, consumers don't
find out that they have been charged higher international call rates until they
receive their bill.

AT&T offers the following information and tips:

Return calls to familiar numbers only. As a general rule, return calls from
numbers that contain familiar or recognizable area codes. You may call your
directory assistance or long distance operator to check the area code location.
Carefully read your telephone bill. Make sure that you only receive charges
from your provider of choice. Ensure you thoroughly understand charges listed
on your phone bill, have chosen to do business with all of the listed providers
billing for those charges and have authorized additional fees invoiced. If your
local service provider has changed, you will receive a final bill from the former
provider and a notice of service disconnection.
If you believe that you have been scammed:

Contact the carrier with whom the charge originated, whose name and toll-free
telephone number should be printed on the same bill page as the charge in
question. Often, the problem can be resolved with a single phone call.
If the carrier with whom the charge originated does not agree to resolve the
problem, contact AT&T. AT&T will work with you and the carrier to help remove
fraudulent charges from the phone bill.
You may file a complaint online with the Federal Communications Commission
about this and/or related phone scams.


IRS Warning: Tax Season Scams
Identity thieves have a new technique this year to make their IRS tax scam seem
more credible.

The Philadelphia Inquirer reports that fraudulent e-mail is circulating that
purports to come from the IRS. The e-mail includes attachments of letters on
real IRS letterhead and real IRS forms. The victim is instructed to fill out the
forms, including social security numbers, and to fax the forms to a phone
number. Thieves hope the authentic-looking documents and the use of a fax will
trick an otherwise skeptical recipient into disclosing their social security number.

In previous years, victims were asked to send their social security number in
e-mail or to enter it on a website. Some scams offer help expediting your tax
refund or reference the 2008 Economic Stimulus rebate. Other attacks instruct
you to download documents containing harmful keystroke logging software
designed to steal your passwords, bank account and credit card numbers.

According to the Inquirer, the IRS wants taxpayers to hear one message loud
and clear:

"The Internal Revenue Service does not communicate with taxpayers via
unsolicited e-mail," said J. Russell George, US Treasury inspector general for
tax administration. "Some of these bogus e-mails are so sophisticated that
people who are uninformed can and do fall prey to this type of scam. That is
why it is so imperative that we continue to get this message out to people."

All of the One Step Ahead: Security and Privacy tips and RSS feed can be
found at
www.upenn.edu/computing/security/footprints
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THE SKINNY ON SCAMS